Privacy Policy

This Privacy Policy describes how HostReady (“HostReady”, “we”, “our”, or “us”) collects, uses, and protects personal information when you access or use the HostReady platform, website, and related services (the “Service”).

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect certain information to provide and improve the Service.

Account Information

When you create an account, we may collect information such as your name, email address, and login credentials.

Property Information

Users may provide property-related information including property addresses, licensing information, and compliance documentation in order to generate compliance insights and reports.

Preview Searches

When you use our free address preview tool, we may store the address searched, compliance results shown, and associated parcel data. This data helps us improve our service and may be used to follow up if you later create an account.

Usage Data

We may collect information regarding how users interact with the platform, including pages visited, features used, device type, browser type, and general system activity.

2. How We Use Information

Information collected through the Service may be used for:

Operating and maintaining the platform. Generating compliance insights and reports. Improving product functionality and performance. Processing subscriptions and payments. Communicating with users regarding service updates. Sending compliance alerts and weekly digest emails.

3. Payment Processing

Payments for subscription services are processed through third-party payment providers such as Stripe. HostReady does not store full payment card numbers or sensitive financial information.

4. Data Sharing

HostReady does not sell personal information. However, information may be shared with trusted service providers necessary to operate the platform, including cloud infrastructure providers (Supabase, Vercel), payment processors (Stripe), email services (Resend), parcel data providers (Regrid), and AI analysis providers (Anthropic).

5. Cookies and Analytics

The platform may use cookies or similar technologies and local storage to understand how users interact with the Service, persist user preferences, and improve overall performance and reliability.

6. Data Security

We implement reasonable technical safeguards designed to protect user information from unauthorized access, alteration, or disclosure. However, no internet-based service can guarantee absolute security.

7. Data Retention

Personal information may be retained for as long as necessary to provide the Service and to comply with legal obligations or resolve disputes.

8. User Rights

Users may request access to, correction of, or deletion of personal information associated with their account by contacting us at the email address listed below.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. HostReady does not knowingly collect personal information from minors.

10. Updates to This Policy

HostReady may update this Privacy Policy periodically. Continued use of the Service after updates indicates acceptance of the revised policy.

11. Contact

If you have questions regarding this Privacy Policy, please contact: support@hostready.ai